Privacy Policy.

Last updated: July 2026

Who we are

This policy covers the Norwest Connect group: Mungalalu North Kimberley Airport Pty Ltd, Norwest Marine Operations Pty Ltd and the Troughton Island operation (together, “we”, “us”). We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We collect information you provide when you contact us or request our services, such as your name, organisation, contact details, and the operational details needed to plan crew movements, freight, fuel, landings or accommodation. We also collect limited technical information when you use this website, such as pages visited and device type.

How we use it

We use personal information to respond to enquiries, deliver and invoice our services, meet aviation, maritime and safety obligations (including CASA and security requirements), and to improve our services and website. We do not sell personal information.

Disclosure

Information may be shared within the Norwest Connect group, with service providers who support our operations, and with regulators or emergency services where required by law or for safety.

Storage & security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and retain it only as long as needed for operational, legal and safety purposes.

Access, correction & contact

You may request access to, or correction of, the personal information we hold about you. Contact us on +61 423 987 785 or by post at 1202 Hay St, West Perth, WA 6005.